Personal Data Policy

1. Purpose and Scope

This Personal Data Policy outlines how House Huzband's Limited collects, uses, protects, and manages personal data obtained from clients in the course of providing maintenance services. This policy applies to all employees, contractors, and third parties who handle personal data on behalf of House Huzband's Limited 

2. Data Collection and Consent

We collect personal data from clients for the purpose of providing maintenance services, including but not limited to names, contact information, property addresses, and details about maintenance requirements. We obtain consent for the collection and processing of personal data through our service agreements or directly from clients.

3. Data Storage and Security

Personal data is stored securely in electronic databases and/or physical files with access restricted to authorized personnel only. We employ industry-standard security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

4. Data Usage and Purpose Limitation

Personal data is used solely for the purpose of providing maintenance services and related communications with clients. We do not use personal data for marketing purposes without explicit consent from clients, nor do we share personal data with third parties for marketing purposes.

5. Data Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once personal data is no longer needed, it is securely deleted or anonymized in accordance with our data retention policies.

6. Data Sharing and Third Parties

We may share personal data with third-party service providers, subcontractors, or partners involved in providing maintenance services. Any such sharing is conducted in compliance with applicable data protection laws and regulations, and contractual agreements are in place to ensure the security and confidentiality of personal data.

7. Individual Rights

Clients have the right to access, rectify, restrict processing, and request deletion of their personal data held by House Huzband's Limited  Requests to exercise these rights should be submitted in writing to the designated Data Protection Officer:

Daniel John Tillyer

13 Green Dragon Lane

Brentford,

London

TW8 0EN

 

We will respond to such requests in accordance with applicable data protection laws.

8. Data Breach Response

In the event of a data breach involving client personal data, we will promptly investigate the incident, take appropriate measures to mitigate any potential harm, and notify affected clients and relevant authorities as required by law.

9. Training and Compliance

All employees and contractors handling personal data undergo training on data protection policies and procedures. Compliance with this policy is monitored through regular audits and assessments to ensure adherence to applicable laws and regulations.

10. Updates and Review

This policy is subject to periodic review and updates to reflect changes in laws, regulations, or business practices. Clients will be notified of any material changes to this policy through appropriate channels.

By engaging [Maintenance Company Name] for maintenance services, clients acknowledge and consent to the collection, processing, and use of their personal data in accordance with this policy.

Date of Policy Implementation: October 2021

Daniel John Tillyer 

Director

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